As a radio network, we have a diverse workforce. This is spread across regional Australia and some metropolitan radio stations with no centralised HR function. In each of our 27 business units the GM is responsible for the HR function but they are not specialists. The team at Edge Legal has been an integral part of our business for over 3 years. Through a combination of training and the help desk provided by Edge Legal we have significantly reduced the number of HR incidents that turn legal and also reduced poor outcomes for the business and employees. We see Edge Legal as a partner in our business and would not change the structure in any way. They are commercially practical and deliver every time.
Our practice engaged Edge Legal to provide training on how to conduct meaningful one-on-one feedback sessions with staff. The Crucial Conversations training has transformed the way performance reviews are conducted at Cottee Parker and has triggered a monumental, positive shift towards feedback that is iterative, continuous and effective. David Dilger from Edge Legal customised his training sessions with our team to meet not only the needs of our business and to suit our industry, but also to suit the varying degrees of experience of our staff. His presentation style is instantly engaging and powerfully pragmatic.
Huon Aquaculture is recognised globally for the quality of our Salmon, Ocean Trout, Yellow Tail Kingfish and the ingenuity of our operations. We employ approximately 600 staff based in all States across various operations. As General Manager People, Safety and Culture, I have responsibility for our complex employment and safety needs. Edge Legal provides effective outcomes for us. They understand our business, work seamlessly with our team and within budget.
LGAT works to protect the interests and rights of councils. It promotes their efficient operation and provides a range of services to support councils’ work. LGAT has been working with the team at Edge Legal for many years on a number of very significant projects for the Local Government sector in Tasmania. We have found their responsiveness and delivery to be exceptional. Their client focus and strategic approach to supporting us during this work has created a strong partnership rather than transactional relationship. We have moved across to a retainer model as they feel more like an inhouse support team rather than external provider.
Costa is Australia’s largest integrated horticulture Company employing upwards of 7000 people annually. Costa is a dynamic, fast paced organisation with complex employment and industrial relations risks. When considering legal support Costa values direct, practical support that aligns with Costa values and our People first philosophy. Edge Legal works closely with our HR team and directly with Line leaders as part of the team when we make the decision. They also support the implementation of the decision and if need be advocates in the various jurisdictions. I value their advice and judgement.
Edge Legal is an integral partner to our fast paced, complex and entrepreneurial business. With a small in-house team, we require our external partners to operate more like an extension of our legal team with an in depth knowledge of the business. We have had great success with our unique retainer model we developed with Edge Legal to support our HR/ER team. The model includes a reliable Helpdesk, training and fortnightly secondment so that the Edge Legal lawyers fully integrate into our business. We require concise, clear, informal, commercial advice with practical business solutions. Fast and flexible is key as are alternative pricing structures. Edge Legal consistently delivers all of this and more and are a pleasure to work with.
Proudly producing what we believe to be the world’s best-tasting and best-value salmon and seafood with over 1,200 employees, we care about what we do including our partnerships. It has been our pleasure to work with Edge Legal and without question their pragmatic service focused support has been outstanding. Our business outcomes have been enhanced as a result of our ongoing partnership, which we look forward to continuing into the future. It is without any hesitation that I would recommend the Team.
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